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THE EL DORADO AND ANDOVER BOOKSTORE'S REMAIN CLOSED TO THE PUBLIC UNTIL FURTHER NOTICE

 


THE ONLINE BOOKSTORE WILL REMAIN OPEN DURING THIS TIME  
Online orders will ship on Monday, Wednesday and Friday of each week.
In Observance of Memorial Day, online orders will not ship until Tuesday, May 26.


 SELL BACK YOUR BOOKS WITH VIRTUAL BOOK BUYBACK!

Due to COVID-19, we are offering a virtual buyback this semester. If your book is eligible to buy back, you will receive a prepaid shipping label (free).  Once the wholesaler receives and accepts the condition of your book, payment will be sent to you.  To see if your book is eligible, please click on the link below.

www.nebook.com/virtualsellback


 Activity Scholarship Students Only -  (Athletic, Music, Butler 2000, Agriculture, etc.)

Updated Activity Scholarship Book Return Policy

To avoid penalties and/or paying for your books, books are due back to the Bookstore no later than May 29, 2020.  You have two options for returning your books.  Please choose the one that is best and easiest for you.

  1. You may bring your books back to the El Dorado Bookstore.  The Bookstore will be open May 18 – 29 from 10:00 a.m. – 2:00 p.m., Monday through Friday during this time (activity scholarship students only)The Bookstore will not be open to the general public.  In observance of Memorial Day, the store will be closed, Monday, May 25.  The Bookstore is located in the 1000 Bldg, Student Union.  You are strongly encouraged to wear a mask for safety purposes.  For the safety of our students and employees, we will be observing social distancing during this process.  As always, if you are not feeling well, have a fever or cough, please do not come to the campus to return your books.
  2. If you do not wish to drive to the El Dorado campus, you may ship them to the Bookstore (see address below).  Please be sure the package/box includes your name and student ID number to ensure that you receive credit for returning your books.  They will need to be postmarked no later than May 29, 2020.
Butler Community College
ATTN:  BOOKSTORE
901 S. Haverhill Rd.
El Dorado, KS.  67042
 
Should you have any questions about this process, please call the Bookstore at (316) 322-3197 or email bookstore@butlercc.edu.

Returns/Refund Policy

Computer Products 
Computer hardware and software may be returned for full refund within (5) business days from the date of purchase and must be accompanied by the receipt. Product must be in "new condition", 100% complete, in ORIGINAL, UNOPENED AND RESALABLE CONDITION.  Upon approval by the manager, the refund will be credited back to the original form of payment.  If payment was made in the form of cash, a check will be mailed to the student in a timely manner.  If you have an outstanding balance with the college, the credit will be applied to your account.  If the return is not approved, the computer will be returned to the student.
 
General Goods 
 All returns must be accompanied by the cash register receipt. Soft Goods, Gifts, & Supplies are returnable for 15 days from date of purchase, with receipt, in new condition, in original packaging. 
 
Apparel 
 All returns must be accompanied by the cash register receipt. Clothing must be in its original condition with tags intact. It must be returned within 15 days of purchase. Christmas purchases have 30 days from date of receipt. No refunds on sale merchandise. 
 
Textbooks 

*Intersession Classes – Books are returnable through the end of the first business day of the intersession class.

*16 Week Classes – Books are returnable for 7 business days from the first day of the 16 week class or purchase date.

*12 Week, 8 Week, 5 Week, and 4 Week Classes – Books are returnable for 4 business days from the first day of the specific term or purchase date.

*Allied Health Classes – Books are returnable through the 1st two days of class.

COURSES LESS THAN 4 WEEKS ARE NON-REFUNDABLE AFTER THE FIRST CLASS MEETING.

*All returns must be accompanied by the receipt.
*Shipping costs are non-refundable.
*New books must be in mint condition. No names, marks or writing. All components must be included.
*Used textbooks must be in resalable condition.
*Unacceptable textbooks or packages postmarked after the return deadline will be returned to the customer at their expense. 
Visit the Butler Bookstore page on the Butler Community College website for specific return and buyback policies, procedures, and dates. 
 
Online Orders
*Once books arrive at your doorstep, the textbook refund policy listed above applies.
*All returns must be accompanied by the receipt.
*Shipping costs are non-refundable
*New books must be returned in mint condition
*Unacceptable textbooks or packages postmarked after the return deadline will be returned to the customer at their expense.
*To cancel your order, you must send an email to bookstore@butlercc.edu
*To check the status of your order, login to your account through the Bookstore website.
 
In Store Pick-up Orders
*Once your order has been processed, the textbook refund policy listed above applies.
*To cancel your online or pick-up order, you must send an email to bookstore@butlercc.edu
*Handling fees are non-refundable.